Hi Yosua,

Your note certainly expresses the frustrating moments you are going through due to the recent spam(s) you have reported and I sincerely empathize with you on this.

However, I'd like to suggest you to do the following for a better and speedy resolution.

a. Logon to this link via your web-browser: https://users.dal.net/karnaf/new.php
b. Select Ticket Type: Problem
c. Select Ticket Category: Report an abusive user
d. Provide your Real Name and Nickname(used on DALnet network)
e. Detailed logs with joins/parts of IP-addresses and nicknames observed causing this spam in all channels you see this occurring.
f.  Screenshots if available(like you attached here), but logs will be required for sure.

Please bear in mind the staff/IRC operators are volunteers who take out time from their real & personal life to help resolve tickets as soon as they receive it and perform some investigation based on data that you provide which would take 48-72hrs plus or minus. So, IMHO patience is a key here.

Good luck and cheers!

Best Regards,

/sps



On Mon, May 21, 2018 at 2:08 PM, Yosua Tigor Siahaan <yosua.siahaan@indosatooredoo.com> wrote:

Hi,

 

my name is yosua,

its been 2 week or maybe more,someone in DAL/IRC server just spam using my number for profanity,

also its quite annoying for me since I just got a call everydays from unknown person.

could you please do a favor for me to trace the ip/dns and block it

attached the screenshot that proofe spamer is from DAL/IRC (maybe ip/user already change)

 

and below my number for your reference : 081519405414

 

appreciate if you can help me ASAP.

 

 

NB:

it's seriously things for me,if IRC/DAL not response immediatelly .

I will do further act to do fwd this issue to our indonesian ministry of comunication and informatics

to block your accsess and content,since its not hard for me to do that.

 

Thanks.

 

 


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