I've been helping on DALnet official help channels since 1998. We get a lot of repetitive questions. I think, over time, users (by word of mouth) will start sharing the resources available in a revamped HelpServ. I understand that htt p://docs. dal. net/ is the ideal resource to visit, however I was thinking resources like... /helpserv vhosts DALnet does not currently have a HostServ, nor offer hostmasking. You may only use BNC/bouncers to hide your host. For more information, /join #help or /quote list bnc. /helpserv register By registering a nickname on DALnet, you may send/receive messages with offline users, register and maintain a channel (with webspace for your channel). For more info, /join #help or /services help. I think as long as they are short, they can be very useful. I am not saying we helpers are lazy, but documented, basic help to refer users to will make the help channels run more efficiently (as well as being a great tool for staff on #OperHelp). PapaSmurf --- On Thu, 12/31/09, Kobi Shmueli <kobi@dal.net> wrote:
From: Kobi Shmueli <kobi@dal.net> Subject: Re: [DALnet-services] HelpServ Overhaul - RFC (request for comments) To: "PapaSmurf" <freedried@yahoo.com>, dalnet-services@lists.dal.net Date: Thursday, December 31, 2009, 9:26 AM PapaSmurf wrote:
Some topic examples...
/helpserv welcome - Welcome msg from DALnet /helpserv listhelp - list of help channels /helpserv register - nick/chan registration benefits /helpserv vhosts - DALnet doesn't have a HostServ, but BNC... /helpserv threats - if threatened, what to do (contacts?) /helpserv services - Differentiate DALnet from other networks
Personally, I think HelpServ should include a few basic things like umodes and cmodes maybe but the rest of them should go to the website because they'll likely to be long..
-Kobi.